Shipping Policy

Last updated: 2025-01-01

Where We Ship

We ship to the United Kingdom and European Union.

Processing Times

Orders are typically processed within 1–3 business days. You’ll receive a dispatch email with tracking once the order ships.

Delivery Estimates

• UK: 2–5 business days after dispatch
• EU: 4–9 business days after dispatch

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size. Any customs duties or import taxes (if applicable) are the customer’s responsibility.

Delivery

Please ensure someone is available to receive the parcel. If a delivery attempt fails, the carrier may leave a card or reschedule according to their policy.

Order Tracking

Tracking details are provided by email. For updates, use the carrier’s tracking page.

Damaged or Lost Parcels

Inspect your order upon delivery and contact us within 48 hours if something arrives damaged or missing. We’ll work with the carrier to resolve it.

Address Changes

If you entered an incorrect address, contact us immediately. We’ll do our best to help before dispatch; after dispatch, changes may not be possible.

Contact

Questions about shipping? Email contact@millerokprolimited.com.